🛡 Vann Shakti — Terms & Conditions

Welcome to Vann Shakti (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our site or placing an order, you agree to these Terms.

1. Definitions

• User / You / Your — a visitor, customer, or person using the website or our services.
• Products / Services — the herbal hair-care oils, shampoos, serums, etc., offered by Vann Shakti.
• Website / Platform — Vann Shakti’s site, mobile site, or digital presence.

2. Acceptance & Eligibility

• You affirm that you are at least 18 years old and competent to enter these Terms.
• If you don’t agree with any part of these Terms, you must not use the site or buy our products.

3. Use of Website & Account

• You may browse, view, and purchase products.
• If you register an account, you agree to keep account credentials confidential.
• You agree not to use the site for unlawful purposes or to violate any laws.

4. Orders, Payment & Pricing

• All orders are subject to acceptance and availability.
• Prices are as quoted on the site, but we reserve the right to change prices at any time before order confirmation.
• Payment methods accepted will be displayed (e.g. card, UPI, bank transfer).
• You must provide accurate billing, shipping, and contact information.

5. Shipping, Delivery & Risk

• We will ship products via chosen courier.
• Risk and title of goods pass to you upon delivery.
• Delivery timelines are estimates unless expressly guaranteed.

6. Returns, Refunds & Cancellations

• Define your return window (e.g., 7 or 14 days) and conditions (product unused, original packaging).
• Refunds will be processed after we receive and inspect returned items.
• Cancellations allowed before dispatch; after dispatch, standard return policy applies.

7. Intellectual Property

• All content (text, images, designs, brand identity) on the site is owned by Vann Shakti or its licensors.
• You may not reproduce, distribute, or create derivative works without permission.

8. Limitation of Liability & Disclaimers

• Products are provided “as is”. We disclaim warranties to the extent permitted by law.
• We are not liable for indirect, incidental, or consequential damages.
• Our total liability for any claim arising shall not exceed the value of the purchase.

9. Indemnification

• You agree to indemnify and hold harmless Vann Shakti and its affiliates from any claims, damages, or liabilities arising from your violation of these Terms or misuse of the site.

10. Termination

• We may suspend or terminate your access if you breach these Terms. Upon termination, your rights to use the site end.

11. Modifications

• We may revise these Terms at any time. The “Last updated” date will reflect changes. Continued use after updates implies acceptance.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India. Any disputes will be resolved via arbitration/mediated in [City, State, e.g., Ludhiana, Punjab].

13. Contact